Shipping policy
Baki Beauty delivers anywhere in Kenya. Delivery options and prices are shown at checkout once you enter your county in the City / Area box.
Free delivery thresholds
Nairobi doorstep delivery is free on orders of KES 4,000 or more. Outside Nairobi delivery and self-collect from a pickup point are free on orders of KES 5,000 or more. Pickup at Star Mall, Nairobi CBD, is always free. It is applied automatically at checkout, so you don't need a code. You can still use a discount code such as BAKICARES on the same order.
Delivery options and prices
- Doorstep delivery (Nairobi), KES 250: delivered to your door within 48 hours.
- Outside Nairobi, KES 450: sent by courier to the rest of Kenya and delivered within 48 hours.
- Self-collect from a pickup point, KES 280: choose a pickup agent in your town at checkout (22 towns, including Mombasa, Nakuru, Kisumu, Eldoret, Thika and Machakos). The agent's address is shown under each option.
- Pickup at Star Mall, Nairobi CBD, free: 1st Floor, Shop A10, Tom Mboya Street.
Prices include VAT.
For doorstep delivery, please provide a reachable phone number and a clear delivery address, including a nearby landmark.
Questions
For help with a delivery, email ekhamala@baki.co.ke or call/WhatsApp +254 745 406687.